Are you the go-to expert for Microsoft Intune and enterprise mobile devices? You’ll manage and secure Apple and Android devices end to end in a large enterprise. You’ll also support users across Microsoft 365, Power Apps and Copilot.
Must-Have Skills
- 5+ years in Enterprise Mobility Management (EMM) and End User Computing (EUC)
- Microsoft Intune – strong hands-on experience (mandatory)
- Managing Apple iOS/iPadOS and Android devices in large enterprise environments
- Conditional Access, Compliance Policies and Azure AD / Entra ID
- Device security frameworks
- Device enrollment, application deployment and mobility troubleshooting
- Microsoft 365 administration and support
- Incident and problem management, and end-user support
- Strong problem-solving, analytical and communication skills
What You’ll Do
Intune and Mobility Management
- Run enterprise mobility services in Intune, including enrollment, compliance policies, configuration profiles, Conditional Access and app deployment
- Set up and enforce security policies on iOS, Android and Windows devices
- Monitor device compliance and fix security or policy violations
- Manage the full device lifecycle: provisioning, upgrades, refreshes and decommissioning
- Troubleshoot enrollment, app deployment, compliance and user access issues
Apple Devices
- Manage iPhones and iPads (iOS/iPadOS) across the enterprise
- Configure security policies, VPN, Wi-Fi, certificates and app deployment
- Troubleshoot device and app issues and keep devices within security standards
- Support Android Enterprise devices from multiple manufacturers
- Configure work profiles, containerization, device restrictions and secure app deployment
- Troubleshoot OS, app and connectivity issues so users get a consistent experience
MDM / MAM
- Implement and manage enterprise MDM and MAM solutions
- Handle device policies, app delivery, patch management and reporting
- Support mobility security initiatives and compliance requirements
- Work with the Security, Infrastructure and Service Desk teams to resolve issues
- Write and maintain SOPs, documentation and knowledge base articles
Microsoft Modern Workplace (Secondary)
- Support Microsoft 365: Outlook, Teams, OneDrive and the Office Suite
- Help users with Power Apps functionality, deployment and troubleshooting
- Support adoption of Microsoft Copilot and other AI productivity tools
- Work with Modern Workplace teams on end-user productivity initiatives
- Troubleshoot issues across Microsoft products and services
Nice to Have
- Other MDM platforms: Workspace ONE (AirWatch), MobileIron/Ivanti or similar
- Microsoft Power Platform, especially Power Apps
- Experience driving Copilot adoption and end-user enablement
- Exposure to enterprise security and compliance frameworks
- Microsoft certifications in Intune, Endpoint Management, Microsoft 365 or Modern Workplace