MOBILITY SALES CONSULTANT

Superior Van & Mobility; South Bend (IN); On-site; USD 50,000 - 65,000; Full time

Job summary

Superior Van & Mobility is seeking a motivated Mobility Consultant in South Bend, IN to guide customers through the end-to-end sales process—from consultation to delivery. The role emphasizes helping customers select vehicle conversions and adaptive equipment that fit their mobility needs, while building lasting relationships and driving sales.

You’ll manage leads, prepare quotes, and coordinate delivery, with the chance to engage in marketing events and ongoing customer service initiatives.

Qualifications

• High school diploma or equivalent and/or additional education is a plus.
• 3–5 years of sales experience or relevant industry experience.
• Strong customer service skills with the ability to communicate effectively both in person and over the phone.
• Excellent interpersonal, organizational, and follow-up skills.
• Ability to manage multiple customers, projects, and priorities while meeting deadlines.
• Strong problem-solving and analytical skills.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work effectively as part of a team.
• Valid driver’s license with a positive driving history.
• Ability to travel to other locations as needed.

Responsibilities

• Consult with customers to assess mobility needs and recommend vehicles, conversions, and adaptive equipment.
• Manage and follow up with customer leads from multiple sources to turn inquiries into sales.
• Sell new and used mobility vehicle conversions to meet sales goals.
• Build strong customer relationships and maintain an effective follow-up system for repeat business.
• Assist customers in selecting vehicle and mobility solutions best suited to their needs.
• Prepare quotes, sales orders, and other sales-related documents.
• Coordinate vehicle delivery and explain features, warranties, and paperwork to customers.
• Introduce customers to the Service Department for ongoing service and maintenance.

Skills

Sales experience

Customer service

Communication

Interpersonal skills

Organization

Follow-up

Problem solving

Analytical skills

Teamwork

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job DetailsLevel: ExperiencedJob Location: South Bend, IN 46628Position Type: Full TimeJob Shift: DayMobility Consultant

Superior Van & Mobility is looking for a motivated, customer-focused Mobility Consultant to join our team. This position is ideal for someone who enjoys sales, building relationships, and helping people find solutions that make a meaningful difference in their everyday lives.

As a Mobility Consultant, you’ll work directly with customers to understand their individual mobility needs and recommend the right vehicle conversions, adaptive equipment, and mobility solutions. You’ll guide customers throughout the entire sales process—from the initial consultation through vehicle delivery—while providing the knowledgeable, compassionate service Superior Van & Mobility is known for.

What You’ll Do

• Consult with customers to assess their mobility needs and recommend appropriate vehicles, conversions, driving aids, scooter lifts, and other adaptive equipment.
• Manage and follow up with customer leads from multiple lead sources, working to turn inquiries into sales.
• Sell new and used mobility vehicle conversions in support of established sales goals.
• Build strong customer relationships and maintain an effective follow-up system to encourage repeat and referral business.
• Assist customers in selecting the vehicle and mobility solution best suited to their individual needs.
• Prepare quotes, sales orders, purchase orders, invoices, and other sales-related documentation.
• Coordinate vehicle delivery and ensure customers understand their vehicle, conversion equipment, operating features, warranties, and required paperwork.
• Introduce customers to our Service Department and help establish an ongoing relationship for future service and maintenance needs.
• Stay current on new mobility products, vehicle features, adaptive equipment, and accessories.
• Participate in sales training and educational opportunities.
• Attend marketing and community events as needed.
• Assist with transporting new and used vehicles between locations when necessary.
• Perform other duties as assigned by the General Manager.

Qualifications

What We’re Looking For

• High school diploma or equivalent; additional education is a plus.
• 3–5 years of sales experience or relevant industry experience.
• Strong customer service skills with the ability to communicate effectively both in person and over the phone.
• Excellent interpersonal, organizational, and follow-up skills.
• Ability to manage multiple customers, projects, and priorities while meeting deadlines.
• Strong problem-solving and analytical skills.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work effectively as part of a team.
• Valid driver’s license with a positive driving history.
• Ability to travel to other locations as needed.

Why Superior Van & Mobility?

At Superior Van & Mobility, we do more than sell vehicles—we help provide freedom, independence, and mobility to the people we serve. Our Mobility Consultants have the opportunity to build meaningful customer relationships while helping individuals and families find solutions designed around their unique needs.

If you’re a relationship-driven sales professional who enjoys helping people and wants your work to have a real impact, we’d love to hear from you.

Join the Superior Van & Mobility team and help us provide mobility solutions that keep people moving.