Mobile Teller & Member Services Rep

Members-First-Credit-Union; Mount Pleasant (MI); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Members First Credit Union in Michigan seeks a Float Member Service Representative I/Teller to travel between Mid-Michigan branches and deliver exceptional member service. You will identify financial needs and guide members to suitable products and services while ensuring accurate transactions. The role is non-exempt, in-branch, and requires availability 8:00 a.m.

to 5:00 p.m. weekdays with occasional travel and Saturday hours.

Qualifications

• Communicate clearly and professionally with members and staff.
• Work collaboratively with branches across locations.
• Keep accurate records and maintain organization.

Responsibilities

• Expand member relationships by identifying needs and offering credit union solutions.
• Remind delinquent members of payments in a respectful manner.
• Maintain sales and service performance while upholding ethical practices.
• Process member cash and check transactions including deposits, withdrawals, and loan payments.
• Handle inquiries regarding accounts and histories with accuracy and discretion.
• Sell Visa Gift Cards, Travel Cards, cashier’s checks, and money orders.
• Assist with onboarding new members to promote belonging and engagement.

Skills

Clear communication

Team oriented

Highly organized

Attention to detail

Education

High school diploma

Tools

Microsoft 365

Job description

Members First Credit Union in Michigan seeks a Float Member Service Representative I/Teller to travel between Mid-Michigan branches and deliver exceptional member service. You will identify financial needs and guide members to suitable products and services while ensuring accurate transactions. The role is non-exempt, in-branch, and requires availability 8:00 a.m.

to 5:00 p.m. weekdays with occasional travel and Saturday hours.