Float Teller & Member Services Specialist

Community West Credit Union; Grandville (MI); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

401(k) eligibility at 90 days

Generous PTO starting in your first 12

Casual dress code

Healthy work/life balance

Investment in growth opportunities

Job summary

Community West Credit Union in Grandville, MI is seeking a Float Member Service Representative to assist members with financial needs and service requests. The role supports deposits, withdrawals, payments, and product inquiries while upholding CWCU policies and security standards.

The position is based in-office with occasional travel to other branches; strong computer skills and a member-first mindset are essential for delivering excellent service and growth opportunities within the credit

Qualifications

• 2-3 years of banking/teller experience.
• High school diploma or GED.
• Communicates clearly, respectfully, and professionally.
• Comfortable with using a computer, Word, and Excel.
• Basic math skills are required and keyboard literacy is helpful.
• A member-first mindset.

Responsibilities

• Perform member transactions including deposits, withdrawals, money orders, cashier's checks utilizing the CBX system.
• Maintain a cash drawer or pod and have the ability to accurately account for funds received and dispersed throughout the workday.
• Respond to member inquiries promptly, professionally, and in line with established policies and security procedures.
• Provide accurate information about accounts, payments, products, and services, while identifying opportunities to recommend CWCU offerings.

Skills

Teller experience

Clear communication

Professional demeanor

Computer skills

Basic math

Member-first mindset

Education

High school diploma or GED

Tools

CBX system

Microsoft Word

Microsoft Excel

Job description

Community West Credit Union in Grandville, MI is seeking a Float Member Service Representative to assist members with financial needs and service requests. The role supports deposits, withdrawals, payments, and product inquiries while upholding CWCU policies and security standards.

The position is based in-office with occasional travel to other branches; strong computer skills and a member-first mindset are essential for delivering excellent service and growth opportunities within the credit