Mobile Tech Trainer & Systems Specialist

EMCOR Group, Inc.

Windsor (CT)

On-site

USD 60,000 - 65,000

Full time

6 days ago
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Job summary

New England Mechanical Services, Inc. is seeking a Mobile Systems & Training Specialist to support field and office teams with mobile device management, training content development, and process improvement.

The role emphasizes helping employees maximize the value of mobile and back-office systems. The ideal candidate combines technology savvy communication with hands-on training delivery and problem solving, and will travel to branch offices in New England to provide on-site support and

Qualifications

  • Experience in technology support, training, administrative operations, customer service, or a related field preferred.
  • Experience delivering training to audiences with varying levels of technical proficiency is highly preferred.
  • Experience creating training materials, instructional guides, videos, or other learning content is a plus.

Responsibilities

  • Mobile Device Management & Support responsibilities including lifecycle of devices.
  • Provide day-to-day support for iPhones, iPads, COINS Service App, and Microsoft apps.
  • Deliver engaging technology training for employees with varying technical experience.
  • Travel periodically to branch offices to provide on-site support and training.

Skills

Mobile Device Management
Technical Support
Training Delivery
Content Creation
Communication Skills
iOS Devices
Microsoft 365
COINS Service App

Education

High School Diploma
Associate or Bachelor’s degree preferred

Tools

COINS Service App
Apple hardware
Microsoft 365
iOS

Job description

New England Mechanical Services, Inc. is seeking a Mobile Systems & Training Specialist to support field and office teams with mobile device management, training content development, and process improvement.

The role emphasizes helping employees maximize the value of mobile and back-office systems. The ideal candidate combines technology savvy communication with hands-on training delivery and problem solving, and will travel to branch offices in New England to provide on-site support and

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