Mobile Tech Specialist: Deployment, Training & 24/7 Support

Southeastrans, Inc.; Villa Rica (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Southeastrans, Inc. is seeking a Mobile Technology Specialist to support and maintain mobile data tracking technology across states, manage training, data security, and reporting, and ensure system integrity. Travel and flexible hours are required. On-site role in WI per contract.

The position requires knowledge of cellular and GPS networks, vendor coordination, and experience with location-based services. BA/BS or equivalent experience preferred.

Qualifications

• Experience in mobile industry, familiarity with mobile operators/carriers and different activation models.
• Proven project and team coordination.
• Ability to analyze, organize, prioritize, implement, and control business activities and transactions.
• Experience with implementation and management of location based services and cellular based platforms.
• Working knowledge of iOS and Android operating systems.
• Self-motivation and ability to work in fast-paced environment.

Responsibilities

• Pre-Implementation: Provide user and company-wide mobile technology support.
• Coordinate with suppliers and vendors and manage the purchase order process.
• Inventory control and reporting.
• Technology deployment.
• Develop training material resources.
• Conduct user training sessions for all end-users.
• Post-Implementation: Provide 24x7 support, with flexibility for night and weekend work as well as travel to satellite offices.
• Maintain company policies related to mobile technologies.
• Monitor system performance and reliability.
• Provide ongoing training within NEMT Provider network.
• End user support.
• Develop specifications for system enhancements.
• Develop and produce reports.
• Inventory management.
• Promote responsible usage and care of corporate equipment.

Skills

Mobile industry experience

Project coordination

Location-based services

iOS and Android

Fast-paced work

Education

BA/BS in Business, Computer Science or related field

Job description

Southeastrans, Inc. is seeking a Mobile Technology Specialist to support and maintain mobile data tracking technology across states, manage training, data security, and reporting, and ensure system integrity. Travel and flexible hours are required. On-site role in WI per contract.

The position requires knowledge of cellular and GPS networks, vendor coordination, and experience with location-based services. BA/BS or equivalent experience preferred.