Mobile Associate — Training Pay & Stock Grants

T-MOBILE USA, Inc.; Watauga (TX); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to join a Retail Team of Experts. You’ll learn to serve and sell, demonstrate devices, and create a world‑class customer experience while building energy around our brand.

This entry‑level role includes in‑store training, exposure to product and service solutions, and pathways to advance to Mobile Expert with a robust rewards program including stock grants and benefits.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or sales experience; retail environment preferred.
• Strong customer advocacy and ability to build relationships.
• Willingness to learn in a fast-paced retail environment.

Responsibilities

• Builds proficiency relating to serving customers and providing a world-class experience.
• Demonstrates devices and services, educating customers and recommending solutions.
• Establishes relationships across teams to ensure a seamless customer experience.

Education

High School Diploma/GED

6 months customer service or sales experience

People skills

Ability to learn in a fast-paced environment

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to join a Retail Team of Experts. You’ll learn to serve and sell, demonstrate devices, and create a world‑class customer experience while building energy around our brand.

This entry‑level role includes in‑store training, exposure to product and service solutions, and pathways to advance to Mobile Expert with a robust rewards program including stock grants and benefits.