Mobile Tech Associate — Learn, Earn Stock & Grow

T-MOBILE USA, Inc.; Clovis (NM); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive base salary

Annual stock grant

Employee stock purchase plan

401(k) and stock benefits

Paid time off and holidays

Medical, dental, vision insurance

Job summary

T-Mobile USA, Inc. is hiring for a Retail Associate in the United States to engage customers and guide them through technology and service options in a fast-paced store setting.

You will build product knowledge, use digital tools to demonstrate plans and features, and complete required training to support retail operations and wireless tech innovations. Join us to help drive a great customer experience and grow with the team.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or retail sales experience preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Deliver personalized technology and service solutions by understanding customer needs.
• Demonstrate network coverage and service plans using digital tools.
• Complete training to master retail processes and wireless technology.
• Collaborate across channels to ensure a seamless customer experience.
• Undertake additional duties as assigned.

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Retail Associate in the United States to engage customers and guide them through technology and service options in a fast-paced store setting.

You will build product knowledge, use digital tools to demonstrate plans and features, and complete required training to support retail operations and wireless tech innovations. Join us to help drive a great customer experience and grow with the team.