Mobile Store Specialist: Customer Experience & Sales

T-Mobile; Vernon Hills (IL); On-site; USD 40,000 - 46,000; Part time

Benefits offered by this job

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile is hiring for a Store-in-Store Mobile Associate in a warehouse/club kiosk setting. You will engage customers, educate on products, and drive sales while delivering exceptional experiences.

The role emphasizes learning new skills through training and growing with a dynamic, tech-evolving environment. Hourly base pay starts at $19.50 with $5 training pay, and after training you can move to the Mobile Expert role with an annual incentive target of $18,000.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment.
• Complete training on the store-in-store experience, new skills, products, and processes, and knowledge of systems and resources.
• Engage with customers, build rapport, and drive sales while delivering exceptional service.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Satisfaction Management

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Store-in-Store Mobile Associate in a warehouse/club kiosk setting. You will engage customers, educate on products, and drive sales while delivering exceptional experiences.

The role emphasizes learning new skills through training and growing with a dynamic, tech-evolving environment. Hourly base pay starts at $19.50 with $5 training pay, and after training you can move to the Mobile Expert role with an annual incentive target of $18,000.