Mobile Store Manager

Scrubs on Wheels; Elkhart (IN); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K retirement plan

Life Insurance

Short-Term Disability

Employee Discount

Paid Time Off

Job summary

Scrubs on Wheels is seeking a Mobile Store Manager to lead the day-to-day operation of its mobile retail store and ensure an exceptional shopping experience. The role focuses on driving sales, managing inventory, and maintaining brand presentation across events and locations.

Responsibilities include cash handling, event coordination, and ensuring compliance with company policies while delivering outstanding customer service and maintaining organized store operations.

Qualifications

• High school diploma or equivalent required; Associate degree in Accounting, Finance, or Business preferred.
• Two+ years of retail, customer service, or sales experience.
• Valid driver’s license with a clean driving record and CDL-A endorsement.
• Experience using POS systems and Microsoft Office.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, sizing, and recommendations.
• Meet or exceed individual and store sales goals.
• Resolve customer concerns professionally and promptly.
• Build relationships with customers to encourage repeat business.
• Operate and manage the daily activities of the mobile retail store.
• Drive the mobile store to scheduled customer locations and events.

Skills

Retail management

Customer service

Sales goals

Organization

Communication

Problem-solving

Travel readiness

Education

Associate degree in Accounting, Finance, or Business

Tools

POS systems

Microsoft Office

Job description

Scrubs on Wheels is a growing company that provides scrubs and medical wear to medical professionals across the United States. Our corporate office is in Elkhart, Indiana. We have an expanding fleet of mobile retail stores across the US and brick-and-mortar retail stores in Northern Indiana.

Job Description

The Mobile Store Manager is responsible for the day-to-day operation of the company’s mobile retail store, delivering an exceptional shopping experience while driving sales and ensuring efficient operations. This role oversees merchandising, inventory management, customer service, event coordination, cash handling, and the safe operation of the mobile store. The Mobile Store Manager travels to customer locations, maintains store presentations, and serves as a brand ambassador.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, sizing, and recommendations.
• Meet or exceed individual and store sales goals.
• Resolve customer concerns professionally and promptly.
• Build relationships with customers to encourage repeat business.
• Operate and manage the daily activities of the mobile retail store.
• Drive the mobile store to scheduled customer locations and events, when required.
• Set up and prepare the mobile store before each event or sales visit.
• Ensure the store remains clean, organized, well-stocked, and visually appealing.
• Perform opening and closing procedures, including cash reconciliation and secure handling of company assets.
• Coordinate schedules and logistics to ensure timely arrival at customer locations.
• Follow DOT regulation and compliance
• Coordinate all maintenance needed on the truck and trailer provided.
• Maintain accurate inventory levels and perform regular inventory counts.
• Receive, stock, and organize merchandise.
• Monitor inventory needs and communicates replenishment requirements.
• Merchandise products according to company standards and seasonal promotions.
• Process returns, exchanges, and transfers accurately.
• Process sales transactions using the point-of-sale (POS) system.
• Prepare daily sales reports and reconcile cash, credit card, and electronic payments.
• Maintain accurate customer and inventory records.
• Ensure compliance with company policies, safety procedures, and applicable regulations.
• Knowledge of basic vehicle inspections and care.
• Foster a positive, customer-focused work environment.
• All other duties assigned by the supervisor.

Qualifications

• High school diploma or equivalent required; Associate degree in Accounting, Finance, or Business preferred.
• Two or more years of retail, customer service, or sales experience.
• Previous supervisory or management experience preferred.
• Valid driver’s license with a clean driving record with a CDL-A endorsement
• Ability to operate a larger commercial-style vehicle safely after appropriate training.
• Experience using POS systems and Microsoft Office.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Experience in mobile retail, event sales, healthcare apparel, or specialty retail.
• Experience with inventory management and merchandising.
• Ability to travel locally and occasionally overnight, if required.

Working Conditions:

• Ability to stand and walk for extended periods.
• Frequently lift and carry up to 50 pounds.
• Ability to load, unload, and arrange merchandise.
• Ability to climb steps and work in a mobile retail environment.
• Ability to safely operate a company vehicle, if required.
• Work is performed in a mobile retail environment and at customer locations.
• Frequent local travel with occasional evenings or weekends for special events.
• Exposure to varying weather conditions while traveling and setting up the mobile store.

Benefits:

• Medical, Dental, Vision Insurance, 401K retirement plan
• Life Insurance and Short-Term Disability policy is paid by Scrubs On Wheels. Additional life insurance is offered for an additional cost.
• Employee Discount
• Paid Time Off.