Mobile Store-In-Store Associate - Stock Grants Included

T-MOBILE USA, Inc.; Gastonia (NC); On-site; USD 24,796 - 27,552; Full time

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate for Store-in-Store in a fast-paced, high-traffic retail environment. You will engage customers, educate them on devices and services, and apply solution-based selling to meet targets.

The role emphasizes customer-focused service and teamwork in a dynamic partner store setting. Starting pay includes an $18.00 hourly base, with incentives that can bring earnings to about $20/hour.

Qualifications

• 6 months of customer service and/or sales experience required.
• Retail environment preferred.
• Ability to learn and adapt in a high-traffic store.

Responsibilities

• Proactively engages with a broad range of customers in a highly‑traffic retail environment.
• Leverages digital self‑serve tools during interactions and onboarding, demonstrating solutions.
• Educates customers and showcases the value of T‑Mobile products and services.
• Reviews personal results, promotions, and updates to be customer ready at all times.
• Supports store operations, onboarding, and asset security as part of responsibilities.

Skills

Customer service

Sales

Communication

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate for Store-in-Store in a fast-paced, high-traffic retail environment. You will engage customers, educate them on devices and services, and apply solution-based selling to meet targets.

The role emphasizes customer-focused service and teamwork in a dynamic partner store setting. Starting pay includes an $18.00 hourly base, with incentives that can bring earnings to about $20/hour.