Mobile Solutions Expert - In-Store Sales & Education

T-Mobile USA; Littleton (CO); On-site; USD 28,000 - 34,000; Full time

Job summary

T-Mobile USA is seeking Store-in-Store Mobile Associates to join a high-traffic warehouse/club kiosk setting. You will educate, demonstrate, and recommend solutions while delivering outstanding customer experiences and helping customers stay connected.

Starting pay is $19.50 per hour plus $5.00 training pay, with guaranteed earnings of $20/hour including incentives. Training lasts during the initial period, then an annual incentive target of $18,000.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, retail environment. (Preferred).

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Complete training on the store-in-store experience, new skills, products, and processes; learn systems and resources.
• Actively attract potential customers, follow up with referrals, manage Be Back processes, and build relationships to drive sales.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

6 months of customer service/sales experience (retail)

Job description

T-Mobile USA is seeking Store-in-Store Mobile Associates to join a high-traffic warehouse/club kiosk setting. You will educate, demonstrate, and recommend solutions while delivering outstanding customer experiences and helping customers stay connected.

Starting pay is $19.50 per hour plus $5.00 training pay, with guaranteed earnings of $20/hour including incentives. Training lasts during the initial period, then an annual incentive target of $18,000.