Mobile Service Technician – On-Site Diagnostics

Model1 Commercial Vehicles, Inc.; Hudson (NH); On-site; USD 61,992 - 64,747; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Vacation pay

Employee vehicle purchase program

Opportunities for advancement and培训

Long-term job stability

Supportive, team-oriented work环境

Job summary

Model 1 Ford is seeking a skilled Ford Field Service Technician to perform maintenance, repairs, and installations at customer locations. You will diagnose and repair using on-site equipment and maintain high standards of service in the field.

The role requires strong diagnostic abilities, hands-on repair skills, and the ability to work independently while delivering professional service. A valid CDL with passenger and air brake endorsements and ASE certification are required.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of experience in an automotive service facility (light or medium duty).
• Experience in one or more areas: Automobile (A1-9), Medium/Heavy Truck (T1-8), School Bus (S1-7), Transit Bus (H1-8).
• Ability to obtain a Commercial Driver’s License with passenger and air brake endorsements
• Must pass ASE certification tests
• Strong diagnostic and repair skills with the ability to work independently
• Professional, customer-focused attitude with strong communication skills
• Leadership qualities and the ability to train or mentor when needed
• Punctual, reliable, and detail-oriented

Responsibilities

• Provide service and customer support during on-site visits
• Diagnose, test, and repair vehicles using computerized diagnostic equipment
• Perform inspections, scheduled maintenance, and repairs following company and manufacturer standards
• Carry out light and medium-duty repairs in areas such as heating and air conditioning, electrical and electronic systems, brakes, drivetrain, suspension, steering, transmissions and transaxles, gas and diesel engine performance repairs
• Submit accurate work orders and documentation in a timely manner
• Evaluate vehicles for maintenance, warranty, or upgrades
• Train customers on product use and maintenance when required
• Respond promptly to customer issues and maintain strong communication
• Operate shop equipment safely and maintain a clean, organized work area
• Achieve and maintain an efficiency level of 85% or greater

Skills

Diagnostic skills

Repair skills

Customer service

Communication

Independence

Leadership

Education

High school diploma or equivalent

Job description

Model 1 Ford is seeking a skilled Ford Field Service Technician to perform maintenance, repairs, and installations at customer locations. You will diagnose and repair using on-site equipment and maintain high standards of service in the field.

The role requires strong diagnostic abilities, hands-on repair skills, and the ability to work independently while delivering professional service. A valid CDL with passenger and air brake endorsements and ASE certification are required.