Mobile Service Technician

Socket.dev; Orlando (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, Medical and Dental

401K Plan

Vacation

Growth opportunities

Employee vehicle purchase plan

Family owned and operated

Long term job security

Monday - Friday 8am-5pm

Job summary

Ford Dealership in Orlando, FL is seeking a Mobile Service Technician to travel to customer workplaces and homes to handle basic service needs and recalls. The role emphasizes exceptional customer experience and Ford-certified field service actions.

The position involves working Monday through Friday, 8am–5pm, with benefits including health, 401K, vacation, growth opportunities, and employee vehicle purchase plans.

Qualifications

• Detail-oriented and organized.
• Valid driver’s license is required.
• Ford certifications are mandatory.
• Service Technician experience preferred.
• Strong use of tablets and other devices.

Responsibilities

• Provide an exceptional customer experience to drive loyalty.
• Engage with many different customers each day and represent the dealership.
• Organize and prepare for the day’s appointments.
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner.
• Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication.
• Accurately document vehicle repairs/work performed on the repair order.
• Stay informed of Ford technical bulletins and complete required training.
• Able to work occasionally in challenging weather conditions.
• Able to drive and maintain a company vehicle responsibly.

Skills

Detail-oriented

Valid driver license

Ford certifications

Service Technician experience

Tablets/tech devices

Tools

Tablets and mobile devices

Job description

We are looking for a Mobile Service Technician to join our growing team! The right candidate will have a strong service technician background and be Ford Certified in Field Service Actions. Previous experience is preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

• Health, Medical and Dental

• 401K Plan

• Vacation

• Growth opportunities

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Monday - Friday 8am-5pm

Responsibilities:

• Provide an exceptional customer experience to drive loyalty

• Engage with many different customers each day and represent the dealership

• Organize and prepare for the day's appointments

• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner

• Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication

• Accurately document vehicle repairs/work performed on the repair order

• Stay informed of Ford technical bulletins and complete required training

• Able to work occasionally in challenging weather conditions

• Able to drive and maintain a company vehicle responsibly

Qualifications:

• Detail-oriented and organized

• Valid driver license

• Ford certifications are mandatory

• Service Technician experience preferred

• Strong use of technological devices including tablets

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.