Mobile Service Coordinator – Truck Support & Scheduling

quirk auto dealers; Quincy (MA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health, Dental/Vision

401K

Long-Term Disability

Life Insurance

Critical Illness Insurance

Paid sick time after 90 days

Vacation after 1 year

Job summary

Quirk Auto Dealerships in Quincy, MA is seeking an experienced Mobile Service Coordinator for its busy Mobile Service Department. The role involves scheduling mobile service appointments, writing repair orders, documenting customer concerns, and providing clear written cost estimates for labor and parts.

A strong focus on customer satisfaction and safety compliance is essential. Salary ranges from $60,000 to $100,000 per year, with benefits including health, dental/vision, 401(k), and paid time

Qualifications

• Experience coordinating mobile service appointments with customers.
• Ability to create complete written cost estimates for labor and parts.
• Document customer concerns and vehicle condition accurately.
• Explain charges and manage changes to estimates or timelines.
• Maintain customer satisfaction and safety policies.

Responsibilities

• Schedule and coordinate mobile service appointments with customers.
• Write repair orders and explain charges to customers.
• Perform vehicle walk around and document customer concerns.
• Provide complete written cost estimates for labor and parts.
• Monitor repair progress and update customers on changes.

Skills

Mobile service coordination

Scheduling

Repair order writing

Cost estimation

Customer communication

Safety adherence

Walkaround inspections

Customer advising on care

Education

High School Diploma or College Degree

Job description

Quirk Auto Dealerships in Quincy, MA is seeking an experienced Mobile Service Coordinator for its busy Mobile Service Department. The role involves scheduling mobile service appointments, writing repair orders, documenting customer concerns, and providing clear written cost estimates for labor and parts.

A strong focus on customer satisfaction and safety compliance is essential. Salary ranges from $60,000 to $100,000 per year, with benefits including health, dental/vision, 401(k), and paid time