Mobile Service Coordinator for Fleet Operations

Evolving Solution Services; Greensboro (NC); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

401(k) with Company Match

Profit Sharing

Paid Time Off

Paid Holidays

Employer-Paid Life Insurance

Employee Assistance Program

Ongoing Training

Career Advancement Opportunities

Job summary

National Fleet Management is looking for a Mobile Service Advisor at their Greensboro location. This role involves coordinating technicians and managing service requests.

The ideal candidate will handle customer communications, maintain repair orders, and ensure efficient operations. Strong organizational and communication skills are crucial for success in this fast-paced environment.

Qualifications

• Strong organizational skills and attention to detail required.
• Professional communication with customers and technicians essential.
• Previous experience in a related service role preferred.

Responsibilities

• Manage high volume of customer service requests.
• Create and maintain accurate repair orders.
• Coordinate schedules for mobile technicians.
• Provide customers with updates on repair status.
• Prepare repair estimates and obtain approvals.
• Track open repairs until work is completed.

Skills

Organizational skills

Communication skills

Problem-solving

Customer service

Attention to detail

Job description

National Fleet Management is looking for a Mobile Service Advisor at their Greensboro location. This role involves coordinating technicians and managing service requests.

The ideal candidate will handle customer communications, maintain repair orders, and ensure efficient operations. Strong organizational and communication skills are crucial for success in this fast-paced environment.