Mobile Service Coordinator & Field Outreach

Jack Demmer Lincoln; Dearborn (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

Jack Demmer Lincoln in Dearborn, MI is seeking a Mobile Service Coordinator to be the front-line representative for our mobile service experiences. You will schedule the mobile service van for appointments, answer calls and texts, and ensure a customer-friendly environment and an exceptional customer experience.

This role requires a valid driver’s license, the ability to commute to Dearborn, MI, and 1 year of customer service experience.

Qualifications

• Current valid driver’s license is required.
• Ability to commute/relocate to Dearborn, MI.
• Customer service experience preferred (1 year).

Responsibilities

• Schedule mobile van appointments via phone or text.
• Respond to customer inquiries with a friendly tone.
• Coordinate with mobile service technicians.
• Provide clerical and administrative backup.
• Travel to promote and find new clients or accounts.
• File and track information accurately.

Skills

Phone scheduling

SMS communication

Google apps

Customer service

Administrative support

Field travel

Tools

Google Workspace

Job description

Jack Demmer Lincoln in Dearborn, MI is seeking a Mobile Service Coordinator to be the front-line representative for our mobile service experiences. You will schedule the mobile service van for appointments, answer calls and texts, and ensure a customer-friendly environment and an exceptional customer experience.

This role requires a valid driver’s license, the ability to commute to Dearborn, MI, and 1 year of customer service experience.