Bilingual Mobile Sales Associate

T-MOBILE USA, Inc.; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

T-MOBILE USA, Inc. is seeking Mobile Associates in Raleigh, NC to engage customers and demonstrate the value of T-Mobile solutions. The role involves building relationships in a retail environment and leveraging digital tools to promote products. Candidates must have a High School Diploma or GED and at least 6 months of experience in customer service or sales. The position offers base pay of $18.00 per hour plus training pay, and the potential for annualized incentives of $18,000 after promotion to the Mobile Expert role.

Qualifications

• At least 6 months of customer service and/or sales experience, preferably in a retail environment.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Engage with customers in a high‑traffic retail environment using digital tools.
• Use solution‑based selling techniques to demonstrate the value of T‑Mobile products.
• Maintain continuous customer obsession and build rapport with every interaction.
• Collaborate with leadership to enhance customer experience.

Skills

Customer satisfaction

Team building

Retail sales

Education

High School Diploma or GED

Job description

T-MOBILE USA, Inc. is seeking Mobile Associates in Raleigh, NC to engage customers and demonstrate the value of T-Mobile solutions. The role involves building relationships in a retail environment and leveraging digital tools to promote products. Candidates must have a High School Diploma or GED and at least 6 months of experience in customer service or sales. The position offers base pay of $18.00 per hour plus training pay, and the potential for annualized incentives of $18,000 after promotion to the Mobile Expert role.