Mobile Sales & Experience Ambassador

T-Mobile; San Dimas (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Tuition assistance

College coaching

Disability insurance

Life insurance

Discounts (mobile service & home Wi‑Fi

Transit programs

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate, Store-in-Store to bring the T-Mobile brand to life in National Sales partner locations. In a high-traffic retail environment, you will engage customers, educate them on devices and services, and demonstrate solutions that meet their needs.

This role requires a high school diploma and 6 months of customer service or sales experience. You will receive training and onboarding, with a guaranteed hourly base pay plus incentives and access to a full

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Identify customer needs and use solution-based selling techniques to demonstrate value of T-Mobile products and services.
• Complete training on in-store experience, products, processes, and systems; maintain customer-ready knowledge.
• Builds relationships with nearby leadership and teams to support customer experience from account setup to device support.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate, Store-in-Store to bring the T-Mobile brand to life in National Sales partner locations. In a high-traffic retail environment, you will engage customers, educate them on devices and services, and demonstrate solutions that meet their needs.

This role requires a high school diploma and 6 months of customer service or sales experience. You will receive training and onboarding, with a guaranteed hourly base pay plus incentives and access to a full