Mobile Sales Pro — Stock Grants & Career Growth

T-Mobile; Folsom (CA); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

At T-Mobile, Mobile Experts deliver a top-tier customer experience by selling devices and services, while actively building relationships with shoppers in a fast-paced retail setting. You’ll leverage digital tools, participate in ongoing training, and stay up-to-date on wireless innovations.

The role emphasizes meeting sales and customer-service targets, collaborating with teams, and growing within a dynamic brand known for its energy and opportunities.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• 30 days T-Mobile Mobile Associate experience preferred.

Responsibilities

• Serving and selling to customers, delivering a best-in-class experience.
• Leverage digital tools in interactions and onboarding.
• Complete in-store training on the T-Mobile experience and processes.
• Learn about innovations in wireless and technology to share with customers.
• Collaborate with other T-Mobile employees across channels.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Problem solving

Engaging people

Change agility

Education

High School Diploma/GED

Job description

At T-Mobile, Mobile Experts deliver a top-tier customer experience by selling devices and services, while actively building relationships with shoppers in a fast-paced retail setting. You’ll leverage digital tools, participate in ongoing training, and stay up-to-date on wireless innovations.

The role emphasizes meeting sales and customer-service targets, collaborating with teams, and growing within a dynamic brand known for its energy and opportunities.