Mobile Sales Pro: Earn, Grow & Learn in Retail Tech

T-Mobile; Memphis (TN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

401(k)

Employee Stock Grants

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Parental Leave

Tuition Assistance

Disability Insurance

Life Insurance

Mobile Service Discount

Job summary

T-Mobile USA, Inc. values every team member and offers a Total Rewards package including base salary, stock grants, an employee stock purchase plan, and retirement options. This role focuses on delivering excellent customer service and sales in a fast-paced retail environment, using digital tools to showcase network coverage and service benefits.

Training paves the way for growth and recognition. Hourly base pay is $18.00 with $5.00 training pay, and there is an annual incentive target of

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in Retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Change Agility

Customer Problem Solving

Engaging People

Multitasking

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. values every team member and offers a Total Rewards package including base salary, stock grants, an employee stock purchase plan, and retirement options. This role focuses on delivering excellent customer service and sales in a fast-paced retail environment, using digital tools to showcase network coverage and service benefits.

Training paves the way for growth and recognition. Hourly base pay is $18.00 with $5.00 training pay, and there is an annual incentive target of