Mobile Sales Ambassador

T-Mobile; Temple (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is hiring Mobile Associates for Store-in-Store environments to bring the brand to life within National Sales partner locations. You will engage customers, demonstrate solutions, and build relationships in a fast-paced, high-traffic setting.

The role emphasizes solution-based selling, on-the-spot education, and using digital tools to enhance the customer experience. Training and ongoing skill development are provided to keep you customer-ready.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.
• Legally authorized to work in the United States.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
• As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
• Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers.
• Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. You will carry keys to kiosk, secure assets, and report issues.

Skills

Customer service

Sales

Retail

Communication

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates for Store-in-Store environments to bring the brand to life within National Sales partner locations. You will engage customers, demonstrate solutions, and build relationships in a fast-paced, high-traffic setting.

The role emphasizes solution-based selling, on-the-spot education, and using digital tools to enhance the customer experience. Training and ongoing skill development are provided to keep you customer-ready.