Mobile Sales & Customer Experience Pro

T-Mobile; Moore (OK); On-site; USD 25,000 - 32,000; Full time

Job summary

T-Mobile is hiring a Mobile Associate (Store-in-Store) to engage customers in a high-traffic retail setting, educate them on wireless solutions, and drive sales. You will use digital tools to demonstrate value, identify customer needs, and guide customers through onboarding and self-serve options.

The role requires a High School Diploma/GED and at least 6 months of customer service or retail sales experience. Training is provided, with opportunities for career growth within the company.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment, using digital tools to educate them on T-Mobile solutions.
• Demonstrate and sell wireless products and services, identifying customer needs and offering solutions.
• Complete in-store training on products, processes, and systems; onboard customers and ensure readiness.
• Build relationships with customers and nearby teams to support the customer experience from set-up to service.

Skills

Coaching

Communication

Consultative Selling

Customer Engagement

Sales

Sales Techniques

Education

High School Diploma/GED

Job description

T-Mobile is hiring a Mobile Associate (Store-in-Store) to engage customers in a high-traffic retail setting, educate them on wireless solutions, and drive sales. You will use digital tools to demonstrate value, identify customer needs, and guide customers through onboarding and self-serve options.

The role requires a High School Diploma/GED and at least 6 months of customer service or retail sales experience. Training is provided, with opportunities for career growth within the company.