Mobile Sales Associate — Master Tech Demos & Service

T-Mobile; Los Angeles (CA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Up to 12 paid holidays

Parental and family leave

Job summary

T-Mobile USA, Inc. hires for a Mobile Associate role in Los Angeles to support retail operations. The position emphasizes engaging customers, delivering personalized technology solutions, and using digital tools to show network coverage and benefits.

Candidates should have a High School Diploma or GED, with 6 months of customer service or retail experience preferred. 19.50 base hourly pay plus training pay and an annual incentive plan are offered, with generous benefits.

Qualifications

• High school diploma or GED required.
• 6 months of customer service or sales experience in Retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

18 years or older

Authorized to work in US

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. hires for a Mobile Associate role in Los Angeles to support retail operations. The position emphasizes engaging customers, delivering personalized technology solutions, and using digital tools to show network coverage and benefits.

Candidates should have a High School Diploma or GED, with 6 months of customer service or retail experience preferred. 19.50 base hourly pay plus training pay and an annual incentive plan are offered, with generous benefits.