Mobile Retail Sales Specialist — Customer Experience Pro

T-Mobile; Washington (Washington County); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k) plan

Paid time off

Job summary

T-Mobile is hiring Mobile Associates to bring the T-Mobile brand to life in National Sales partner locations. You will engage customers, demonstrate solutions, and use digital tools to educate and onboard users.

The role emphasizes relationship building, sales targets, and delivering exceptional customer experiences in a fast-paced retail environment. Candidates should have a High School Diploma and at least 6 months of customer service or sales experience.

Qualifications

• Coaching and leadership of others in a sales environment.
• Strong communication and active listening with customers.
• Ability to identify customer needs and propose solutions.
• Knowledge of product offerings and competitive landscape.

Responsibilities

• Engage with customers in a high-traffic retail setting to showcase solutions.
• Use digital tools and self-serve options to educate customers.
• Build rapport, manage referrals, and drive sales activity.
• Support store operations including onboarding and security procedures.

Skills

Coaching

Communication

Consultative Selling

Customer Engagement

Sales

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates to bring the T-Mobile brand to life in National Sales partner locations. You will engage customers, demonstrate solutions, and use digital tools to educate and onboard users.

The role emphasizes relationship building, sales targets, and delivering exceptional customer experiences in a fast-paced retail environment. Candidates should have a High School Diploma and at least 6 months of customer service or sales experience.