Mobile Retail Sales Pro with Stock Grants & Growth

T-Mobile US Inc.; Middleton Junction (WI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Paid time off

Paid holidays

Parental leave

Tuition assistance

Employee stock purchase plan

Job summary

T-Mobile USA, Inc. offers a competitive base pay and comprehensive compensation package in a fast-paced retail environment.

This role focuses on helping customers with technology and service choices, building product knowledge, and guiding shoppers through digital tools and service options. In this position you will engage customers, complete training on retail processes and wireless innovations, and collaborate with teams to ensure a seamless experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma / GED

Job description

T-Mobile USA, Inc. offers a competitive base pay and comprehensive compensation package in a fast-paced retail environment.

This role focuses on helping customers with technology and service choices, building product knowledge, and guiding shoppers through digital tools and service options. In this position you will engage customers, complete training on retail processes and wireless innovations, and collaborate with teams to ensure a seamless experience.