Mobile Retail Sales Pro — Stock Grants & Growth Benefits

T-Mobile US Inc.; Easton (Northampton County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Parental and family leave

Discounts on mobile service & home 인터넷

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations, helping customers with technology and service solutions in a fast-paced environment. You will build product knowledge, demonstrate features, and guide customers through their shopping journey, fostering strong relationships and loyalty.

You will complete training and earn hourly pay with training pay, eligible for incentives and stock grants. T-Mobile offers comprehensive benefits and growth opportunities across a dynamic team.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in a retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Legal work eligibility

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations, helping customers with technology and service solutions in a fast-paced environment. You will build product knowledge, demonstrate features, and guide customers through their shopping journey, fostering strong relationships and loyalty.

You will complete training and earn hourly pay with training pay, eligible for incentives and stock grants. T-Mobile offers comprehensive benefits and growth opportunities across a dynamic team.