In-Store Mobile Sales Pro - Growth & Stock Grants

T-Mobile US Inc.; East Walpole (MA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

401(k)

Paid time off

Health insurance

Job summary

T-Mobile USA, Inc. is a fast-paced retail employer offering a competitive base salary and comprehensive benefits.

This role supports customer interactions, demonstrates technology, and guides shoppers through their purchase journey while building product knowledge and service plan expertise. You will use digital tools to explain coverage and features, participate in ongoing training, and collaborate with teams to ensure a superior customer experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Other duties/projects as assigned by management as needed.

Skills

Change Agility

Communication

Customer Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Age 18+

Work Authorization

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is a fast-paced retail employer offering a competitive base salary and comprehensive benefits.

This role supports customer interactions, demonstrates technology, and guides shoppers through their purchase journey while building product knowledge and service plan expertise. You will use digital tools to explain coverage and features, participate in ongoing training, and collaborate with teams to ensure a superior customer experience.