Mobile Retail Pro: Training, Growth & Stock Benefits

T-MOBILE USA, Inc.; Garland (TX); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Annual stock grant

Employee stock purchase plan

Paid time off and holidays

Job summary

T-Mobile USA, Inc. seeks motivated Mobile Associates to join our Retail Team of Experts. You will learn and grow while helping customers explore devices, plans, and services, delivering a world-class experience in a fast-paced environment.

As a learning role, you will complete new employee training, build expertise, and progress toward the Mobile Expert level. Competitive pay and full benefits support career growth.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience, retail preferred.
• Comfort with learning new tools and products.
• Strong customer advocacy and ability to balance needs and goals.

Responsibilities

• Provide world-class customer experience and build loyalty by assisting customers in-store and online.
• Demonstrate and educate customers on devices, services, and IoT products with hands-on demos.
• Collaborate with team across channels to resolve issues and identify opportunities.

Skills

Customer service

Retail sales

Communication

Education

High School Diploma or GED

Tools

POS systems

Job description

T-Mobile USA, Inc. seeks motivated Mobile Associates to join our Retail Team of Experts. You will learn and grow while helping customers explore devices, plans, and services, delivering a world-class experience in a fast-paced environment.

As a learning role, you will complete new employee training, build expertise, and progress toward the Mobile Expert level. Competitive pay and full benefits support career growth.