Mobile Retail Associate: Growth, Stock & Training Pay

T-Mobile; Burbank (CA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Holiday pay

Job summary

T-Mobile USA, Inc. is hiring for a retail associate role focused on helping customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey in a fast-paced store environment.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations, with success measured by customer satisfaction and knowledge proficiency. Training and growth are part of the path at T-Mobile.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Problem Solving

Teamwork

Multitasking

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a retail associate role focused on helping customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey in a fast-paced store environment.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations, with success measured by customer satisfaction and knowledge proficiency. Training and growth are part of the path at T-Mobile.