Mobile Response Peer Responder

Choices Inc; Indianapolis (IN); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Life Insurance

Short & Long Term Disability

401k Match

Tuition Reimbursement

Generous PTO

Job summary

Choices is seeking a Mobile Crisis Peer Responder in Indiana to provide 24/7 mobile crisis support. The full-time position requires responding to crisis referrals within 60 minutes and offering peer support for up to 30 days after a crisis, operating within a team-driven, recovery-focused framework.

The role emphasizes professional communication, collaboration with crisis leadership, and adherence to program policies, with shifts including evenings and weekends. Hourly pay starts at $19.00.

Qualifications

• 2 years participation in recovery and abstinence from drugs or alcohol and/or mental health; CHW/CRS preferred.
• Strong communication and writing skills; bi-lingual skills (Spanish) a plus.
• Familiarity with Systems of Care values and principles.

Responsibilities

• Articulate mission, vision and services of Choices and Mobile Response Team.
• Communicate practice expectations to consumers, partners and funders.
• Respond to crisis referrals within 60 minutes in person.
• Provide stabilizing connections and peer support for 30 days post-crisis.
• Complete duties to advance the mission and participate in team activities.

Skills

Recovery experience

Communication skills

Bilingual Spanish

Driver's license

Smartphone

Shift flexibility

Education

High School Diploma or GED

Some college preferred

Job description

The Choices Mobile Crisis Response Team is responsible for 24/7 mobile emergency responses for individuals experiencing an emotional, behavioral, and/or mental health crisis in Henry, Morgan, Johnson or Shelby Indiana Counties. The Mobile Crisis Peer Responder is a full-time position (40 hours/week) operating during scheduled shifts. The Peer Responder functions as a role model to peers; exhibiting competency in personal recovery and use of coping skills; serves as a consumer advocate, providing consumer information and peer support for consumers in outpatient and inpatient settings. The Peer Responder operates from a strengths-based perspective, collaborating with Choices’ Crisis Team, clinical leadership, and fellow responders. The Peer Responder performs a wide range of tasks to assist individuals in regaining optimal functioning within the community and mastery over their own recovery process.

Essential Duties and Responsibilities

• Can articulate the mission, vision and services provided by the Choices and the Mobile Response Team and partners.
• Communicates the practice expectations of the Mobile Response Team to consumers, community partners, and funders.
• Can participate in shifts based on a fire house model.
• Responds to crisis referrals in person within 60 minutes.
• Work with individuals for 30 days post crisis to provide stabilizing connections to the community and peer support.
• Adheres to the policies and protocols established by Choices for the Mobile Response Program.
• Incorporates the guiding principles and values of Systems of Care into their interactions with Individuals experiencing a crisis, fellow team members, Choices staff and system partners.
• Communicates effectively with the Mobile Response Team Manager to ensure collaborative efforts and proactive response to issues and concerns.
• Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals.
• Ensures collection of all necessary service data.
• Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service.
• Willingly completes other duties as assigned to advance the mission of the Choices and the Mobile Response Team.

Qualifications

• High School Diploma or GED. Some college preferred
• 2 years participation in recovery and abstinence from drugs or alcohol and/or mental health, certification as a CHW, CRS preferred.
• Prior experience with mental health crisis response preferred.
• Strong communication and writing skills. Bi-lingual skills (Spanish) a plus.
• Familiarity with Systems of Care values and principles.
• Highly organized, and effectively manages multiple priorities simultaneously.
• Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes.
• Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media.
• Enthusiastic about advancing system change within the community.
• Valid driver’s license.
• Operational smart phone.
• Ability to work shifts that include evenings, holidays, and weekends.

Hourly Rate: $19.00

Benefits Include:

• Employer Paid Life Insurance, Short & Long Term Disability
• 401k Match
• Tuition Reimbursement
• Generous PTO plan
• Qualified employer for the Public Service Loan Forgiveness Program

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.