Mobile Response Peer Responder

Choices Coordinated Care Solutions; Indianapolis (IN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k Match

Paid Parental Leave

Generous PTO

Job summary

Choices Coordinated Care Solutions is seeking a Mobile Crisis Peer Responder to join a 40-hour full-time role and respond to emotional and behavioral crises in Indiana counties. The role emphasizes peer support, recovery and community reintegration.

You will work shifts in a fire-house model, respond within 60 minutes, and help individuals regain stability with crisis-focused connections and ongoing support.

Qualifications

• High School Diploma or GED required; some college preferred.
• 2 years recovery/abstinence experience and/or mental health exposure preferred.
• Strong written and oral communication; bilingual (Spanish) a plus.
• Familiar with Systems of Care values and community engagement.
• Able to manage priorities and work in team settings.

Responsibilities

• Provide 24/7 mobile crisis response within set Indiana counties.
• Serve as peer role model; offer peer support and consumer information.
• Coordinate with Crisis Team, leadership, and peers to stabilize clients.
• Document services and maintain data for quality indicators.
• Attend meetings and contribute to performance improvements.

Skills

Communication skills

Writing skills

Bilingual (Spanish) a plus

Highly organized

Professionalism in teams

Education

High School Diploma or GED

Some college preferred

CHW/CRS preferred

Tools

Valid driver’s license

Operational smartphone

Job description

The Choices Mobile Crisis Response Team is responsible for 24/7 mobile emergency responses for individuals experiencing an emotional, behavioral, and/or mental health crisis in Henry, Morgan, Johnson or Shelby Indiana Counties. The Mobile Crisis Peer Responder is a full-time position (40 hours/week) operating during scheduled shifts. The Peer Responder functions as a role model to peers; exhibiting competency in personal recovery and use of coping skills; serves as a consumer advocate, providing consumer information and peer support for consumers in outpatient and inpatient settings. The Peer Responder operates from a strengths-based perspective, collaborating with Choices’ Crisis Team, clinical leadership, and fellow responders. The Peer Responder performs a wide range of tasks to assist individuals in regaining optimal functioning within the community and mastery over their own recovery process.

Essential Duties And Responsibilities

• Can articulate the mission, vision and services provided by the Choices and the Mobile Response Team and partners.
• Communicates the practice expectations of the Mobile Response Team to consumers, community partners, and funders.
• Can participate in shifts based on a fire house model.
• Responds to crisis referrals in person within 60 minutes.
• Work with individuals for 30 days post crisis to provide stabilizing connections to the community and peer support.
• Adheres to the policies and protocols established by Choices for the Mobile Response Program.
• Incorporates the guiding principles and values of Systems of Care into their interactions with Individuals experiencing a crisis, fellow team members, Choices staff and system partners.
• Communicates effectively with the Mobile Response Team Manager to ensure collaborative efforts and proactive response to issues and concerns.
• Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals.
• Ensures collection of all necessary service data.
• Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service.
• Willingly completes other duties as assigned to advance the mission of the Choices and the Mobile Response Team.

Qualifications

• High School Diploma or GED. Some college preferred
• 2 years participation in recovery and abstinence from drugs or alcohol and/or mental health, certification as a CHW, CRS preferred.
• Prior experience with mental health crisis response preferred.
• Strong communication and writing skills. Bi-lingual skills (Spanish) a plus.
• Familiarity with Systems of Care values and principles.
• Highly organized, and effectively manages multiple priorities simultaneously.
• Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes.
• Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media.
• Enthusiastic about advancing system change within the community.
• Valid driver’s license.
• Operational smart phone.
• Ability to work shifts that include evenings, holidays, and weekends.

Hourly Rate: $19.00

Benefits Include

• Medical, Dental, Vision
• Employer Paid Life Insurance, Short & Long Term Disability
• 401k Match
• Tuition Reimbursement
• Paid Parental Leave
• Generous PTO plan
• Qualified employer for the Public Service Loan Forgiveness Program