Mobile Pet Care Route Specialist

Gateway Services Inc; Harvey (LA); On-site; USD 48,712,000 - 60,174,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition assistance

Paid holidays

PTO

Career development

Job summary

Gateway Services Inc. in Harvey, LA is seeking a Customer Service Representative/Route Service Representative who will be the primary contact for veterinary clinics and pet parents on an assigned route.

This hands-on role involves handling pets with care, managing pickups and deliveries, and maintaining professional, compassionate service in all interactions. You will work independently, stay organized under pressure, and uphold safety and quality standards.

Qualifications

• High school diploma or GED required.
• Prior customer service or route-based experience preferred.
• Valid driver's license with a clean driving record.
• Comfortable using mobile technology and CRM systems.
• Ability to work early mornings, weekends, or holidays as needed.

Responsibilities

• Build and maintain relationships with veterinary clinics.
• Manage an assigned route with accuracy and timeliness.
• Handle pet pickups and deliveries with care and professionalism.
• Document requests and use tech to scan and track pets.
• Maintain vehicle cleanliness and safety.

Skills

Customer service

Route experience

Communication

Reliability

Organization

Education

High school diploma or GED

Tools

CRM systems

Mobile technology

Job description

Gateway Services Inc. in Harvey, LA is seeking a Customer Service Representative/Route Service Representative who will be the primary contact for veterinary clinics and pet parents on an assigned route.

This hands-on role involves handling pets with care, managing pickups and deliveries, and maintaining professional, compassionate service in all interactions. You will work independently, stay organized under pressure, and uphold safety and quality standards.