Mobile Orthodontic Coordinator

West Coast Dental Services; Calimesa (CA); On-site; USD 30,000 - 41,000; Full time

Job summary

West Coast Dental Services is seeking an Ortho Coordinator to manage front office duties, patient intake, billing, insurance verification, and appointment scheduling. The role involves assisting the Orthodontist Team and traveling to multiple locations within the region to support operations.

Requirements include a High School Diploma or GED, prior ortho/dental office experience, and proficiency with dental software (EagleSoft, Dentrix, QSI).

Qualifications

• High School Diploma or equivalent (GED) required.
• Prior Ortho experience in the dental industry preferred.
• Proficient with PC and Outlook.
• Previous experience with dental software (EagleSoft, Dentrix, QSI, or similar).
• Bilingual: English & Spanish required (if geographic location does not require bilingual, English-only may be considered).
• Comprehensive knowledge of fee schedules.
• Strong written and verbal communication skills.
• Strong interpersonal and relationship skills.
• Ability to multitask.
• Ability to travel to multiple locations within the region to produce productive work schedule.

Responsibilities

• Greet and check-in patients with a friendly, warm smile; thank and check-out patients.
• Maintain a clean and welcoming front office environment and restrooms.
• Assist patients with required paperwork for dental services and financial responsibilities.
• Prepare charts for new and current patients; update patient information.
• Prepare care slips for patient routing.
• Pull charts and confirm next day appointments.
• Obtain patient insurance information and verify insurance benefits eligibility.
• Schedule appointments in accordance with Company policies.
• Answer telephones in a thorough and timely manner.
• Route calls to appropriate department.
• Coordinate all patient appointments at least two days in advance.
• Collect payments, post payments in the West Coast Dental system, and print receipts.
• File and maintain hardcopy and computerized patient charts/records.
• Maintain compliance with State, Federal, and other laws/regulations (OSHA, HIPAA, ADA, etc.).
• Travel to multiple locations within the region as needed to support the orthodontic team.

Skills

Bilingual English & Spanish

Strong communication

Interpersonal skills

multitask

Customer service

Education

High School Diploma or GED

Tools

EagleSoft

Dentrix

QSI

Job description

West Coast Dental Services is seeking an Ortho Coordinator to manage front office duties, patient intake, billing, insurance verification, and appointment scheduling. The role involves assisting the Orthodontist Team and traveling to multiple locations within the region to support operations.

Requirements include a High School Diploma or GED, prior ortho/dental office experience, and proficiency with dental software (EagleSoft, Dentrix, QSI).