Mobile Infrastructure Engineer Associate - Infrastructure Engineer

AEP; Ohio; Remote; USD 61,000 - 78,000; Full time

Job summary

AEP is seeking a Mobile Infrastructure Engineer to manage mobile device management tools and processes. The role involves implementing and maintaining Workspace ONE, troubleshooting mobile devices, and collaborating on CI/CD pipeline processes. Candidates should have a Bachelor's degree in a related field. Competitive pay and benefits are offered.

Benefits

Comprehensive benefits package

Generous time off

Educational opportunities

Qualifications

• No additional experience required for SG5 role.
• 2 years of relevant work experience required for SG6 role.

Responsibilities

• Manage and support mobile device management tools.
• Implement and maintain Workspace ONE for device management.
• Support and troubleshoot Apple iOS and Android devices.

Skills

Mobile Device Management

Collaboration

Troubleshooting

Education

Bachelor's degree in computer science

Bachelor's degree in telecommunications

Bachelor's degree in engineering

Tools

Workspace ONE (AirWatch)

Intune / Microsoft Endpoint Manager

Job description

Please note the job posting will close on the day before the posting end date.

Job Summary

Part of a larger team delivering high quality Computer, Network, Storage, and End-User Infrastructure technology solutions, providing ongoing support to the business. Assists with infrastructure project assignments and helps plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provides technical support, troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support, and configuration. Manages, plans, and maintains technical platforms, including system upgrades. Monitors system performance, installs, and configures hardware. Collaborates with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, and Business Analysts to deliver reliable technology solutions aligned with AEP's standards and best practices.

Job Description

The power of AEP comes from our valued team of unique employees… the best in the business! We’re proud to be one of the largest electric energy companies in the U.S., powering over 5 million homes and businesses across 11 states. We’re passionate about making an innovative difference in the communities we serve. We’re powering the future – today!

What you'll do:

• Manage and support mobile device management tools and processes effectively as a Mobile Infrastructure Engineer.
• Implement and maintain Workspace ONE (AirWatch) for device management, ensuring optimal performance and security.
• Utilize Intune / Microsoft Endpoint Manager for mobile device administration and configuration.
• Support and troubleshoot Apple iOS devices and applications to ensure seamless user experience.
• Assist with the management and support of Android OS devices, ensuring compliance with company policies.
• Collaborate on CI/CD pipeline processes for mobile application development and deployment, focusing on infrastructure needs.
• Design and implement mobile infrastructure solutions to enhance efficiency and security.
• Monitor and analyze mobile device performance and security metrics to proactively address issues within the MDM environment.

What We are looking for:

Infrastructure Engineer Associate (SG5):

Education: Bachelor's degree in computer science, telecommunications, engineering, or related technical field is required.

Experience: No additional experience required. An equivalent combination of education and related experience may be considered.

Infrastructure Engineer (SG6):

Education: Bachelor's degree in computer science, engineering, or related technical field is required.

Experience: 2 years of relevant work experience required. An equivalent combination of education and experience may be considered.

Nice-to-have:

• Strong experience with mobile device management tools and processes.
• 2+ years of technical experience administering Workspace ONE (AirWatch).
• 1+ years of experience implementing and administering Intune / Microsoft Endpoint Manager.
• 2+ years deploying and managing large Mobile Device Management (MDM) environments.
• Strong knowledge of Apple iOS devices.
• Good familiarity with Android OS and devices.
• Understanding of CI/CD pipelines with mobile applications.

Location:

• Prefer candidates to live within 50 miles of Columbus, OH.

What you'll get:

SG5: $61,647 - $77,057

SG6: $72,380 - $90,474

In addition to competitive pay, AEP offers a comprehensive benefits package supporting employee well-being.

#LI-REMOTE

#AEPCareers

Compensation Data

Grade: SP20-005

Range: $61,647 - $77,057.50 USD

The Physical Demand Level is: S – Sedentary Work, involving exerting up to 10 pounds of force occasionally and sitting most of the time, with brief periods of walking or standing.

It is AEP’s policy to provide Equal Employment Opportunity in all aspects of employment without discrimination based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, veteran or military status, disability, genetic information, or other legally protected characteristics. We may record certain information or invite applicants to disclose protected characteristics as required by law.

AEP offers generous time off, competitive pay, and educational opportunities to support career advancement. We strive to create a welcoming community where employees feel involved and supported.