Cloud Administrator (Remote)

ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC; South Carolina; Remote; USD 75,000 - 101,000; Full time

Job summary

A leading financial advisory practice is seeking a Cloud Administrator to ensure the stability and efficiency of their cloud infrastructure. This role involves technical support, performance monitoring, and collaboration with team members to enhance cloud services. Candidates should have a Bachelor's degree, relevant experience, and strong problem-solving skills. The company offers a supportive culture and comprehensive benefits.

Benefits

Health Insurance

401k

PTO

Qualifications

• 3-5 years supporting X86 servers, storage, and networking infrastructure.
• Experience with VMware or Hyper-V virtualization technologies.

Responsibilities

• Ensure stability and integrity of cloud infrastructure.
• Monitor performance and plan capacity using cloud management tools.
• Provide on-call support during off-hours.

Skills

Communication

Analytical

Problem-Solving

Organizational

Education

Bachelor's degree

Tools

VMware

Hyper-V

Microsoft Windows OS

Storage Area Networking

Job description

Join to apply for the Cloud Administrator (Remote) role at ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC.

Who We Are
ServiceMac is a new sub-servicing entity backed by leading practitioners in the mortgage servicing industry. We focus on providing superior technology, products, and services for the mortgage and real estate industries, supported by personalized service. Our innovative solutions span the mortgage continuum, enhancing security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned us numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We are committed to being a great place to work for all.

What We Do
The Cloud Administrator ensures the stability, integrity, and efficient operation of on-premise and off-premise Cloud infrastructure supporting core organizational functions. Responsibilities include providing cloud computing services through workflow automation, installing and maintaining cloud infrastructure, and monitoring performance and capacity planning. The role requires applying communication, analytical, and problem-solving skills to resolve technical issues and maximize IT investments.

What You'll Do

• Receive work assignments via ticketing system or from Lead Administrators and management.
• Perform server hardware/software installation and maintenance for cloud infrastructure, ranging from standard to moderately complex tasks.
• Execute complex technical tasks with minimal guidance.
• Install and maintain cloud management tools.
• Diagnose and resolve problems.
• Monitor performance and plan capacity using cloud management tools.
• Contribute to designing, developing, and implementing cloud workflows and procedures.
• Support internal and external customers on cloud services and workflows.
• Provide on-call support during off-hours on a rotating schedule.
• Perform duties outside normal hours as needed.
• Work autonomously on installation, maintenance, and support tasks of varying complexity.
• Assist with complex technical tasks under senior guidance.
• Contribute to automation of cloud workflows.
• No formal management responsibilities.
• Collaborate with team members to achieve goals.

What You'll Bring

• Bachelor's degree or equivalent work experience.
• Desired Certifications: Microsoft Windows OS, Storage Area Networking, VMware or Hyper-V virtualization.
• 3-5 years supporting X86 servers, storage, and networking infrastructure.
• Experience with VMware or Hyper-V virtualization technologies.
• Knowledge of Windows Server OS and Storage Area Networks.
• Ability to develop basic automation using scripting and workflow tools.
• Strong organizational, analytical, and problem-solving skills.
• Good communication skills.
• Ability to work effectively in a team.

Salary Range: $75,375 - $100,475 annually. Compensation depends on experience, skills, and location.

What We Offer

We embrace individuality and support diversity, equity, and inclusion. Our People First Culture celebrates what makes you unique. We offer a comprehensive benefits package including health insurance, 401k, PTO, and more.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology