Mobile Housing Officer - Field Support & Customer Care

Wax Recruitment Ltd; City of Rye (NY); On-site; USD 28,000 - 37,000; Full time

Job summary

Wax Recruitment Ltd in the South East is seeking a mobile customer service specialist to cover four schemes (two in Battle and two in Rye) and may also cover other schemes as needed. You will visit sites, respond to inquiries, and resolve issues while delivering excellent customer care.

A full driving licence with access to a car is required. The role offers £16.56 per hour for flexible, mobile work across Rye and Battle, with potential for additional cover as schemes change.

Qualifications

• Must have resilience and be able to work alone at schemes for long periods.
• Excellent communication, both oral and written, with customers and partners.
• Able to prioritise tasks, manage time effectively and meet deadlines under pressure.
• Willing to travel between schemes and adapt to changing cover requirements.

Skills

Resilience

Self-motivation

Communication skills

Interpersonal skills

Time management

Negotiation

Customer care

Proactive problem solving

Learning & development

Driving licence

Job description

Wax Recruitment Ltd in the South East is seeking a mobile customer service specialist to cover four schemes (two in Battle and two in Rye) and may also cover other schemes as needed. You will visit sites, respond to inquiries, and resolve issues while delivering excellent customer care.

A full driving licence with access to a car is required. The role offers £16.56 per hour for flexible, mobile work across Rye and Battle, with potential for additional cover as schemes change.