Mobile Homeless Outreach Case Manager

BronxWorks; New York (NY); On-site; USD 55,000 - 59,000; Full time

Job summary

BronxWorks is seeking a Homeless Outreach Case Manager (5260) in Bronx, NY. You will manage a caseload, conduct field visits, and connect clients to housing, health, benefits, and legal resources.

Responsibilities emphasize building trust with chronically homeless individuals, coordinating care with partners, and maintaining thorough documentation. The role requires a Bachelor's in social work or related field, a valid driver's license, and strong communication skills.

Qualifications

• Bachelor’s degree in social work or related field.
• Valid driver’s license with at least 1 year holding, no more than 3 license violation points in last 3 years.
• One year of case management or related work experience preferred.
• Ability to engage and build rapport with populations with high support needs.
• Strong oral and written communication skills.
• Detail-oriented and resourceful with strong time management and organizational skills.
• Proficiency in Microsoft Office and other standard business technology.
• Bilingual/multilingual preferred, but not required.

Responsibilities

• Independently manage a caseload.
• Conduct regular field visits to engage chronically homeless individuals.
• Work with clients to develop goals and service plans.
• Provide referrals and direct assistance to support clients applying/attending appointments for mental health, medical care, substance treatment, benefits, housing.
• Document all interactions; monitor progress toward service plan goals.
• Coordinate client care with other service providers; attend case conferences.
• Attend regular supervision sessions with direct supervisor.
• Drive agency vehicle to and from client locations and appointments.
• Perform additional duties as assigned.

Skills

Communication

Rapport building

Time management

Detail-oriented

Education

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Job description

BronxWorks is seeking a Homeless Outreach Case Manager (5260) in Bronx, NY. You will manage a caseload, conduct field visits, and connect clients to housing, health, benefits, and legal resources.

Responsibilities emphasize building trust with chronically homeless individuals, coordinating care with partners, and maintaining thorough documentation. The role requires a Bachelor's in social work or related field, a valid driver's license, and strong communication skills.