Case Manager, Homeless Services & Family Support

BronxWorks; New York (NY); On-site; USD 53,000 - 65,000; Full time

Job summary

BronxWorks seeks a SOS Full Time Clerical worker in Bronx, NY, to manage an individual caseload and conduct regular field visits with chronically homeless individuals. You will work toward service-plan goals, provide referrals for mental health, medical care, benefits, and housing, and document progress in our system.

You will collaborate with other providers, attend supervision, and may drive the agency vehicle to client locations.

Qualifications

• Bachelor’s degree in social work or a related field.
• Candidate must have a valid driver’s license with no more than 3 license points in the last 3 years.
• One-year of case management or related work experience preferred.
• Ability to engage and build rapport with high-need populations.
• Strong oral and written communication skills.
• Detail-oriented and resourceful with strong time management.
• Proficiency in Microsoft Office and other standard business technology.
• Bilingual/multilingual preferred, but not required.

Responsibilities

• Independently manage a caseload.
• Conduct regular field visits to engage and build rapport with chronically homeless individuals.
• Work with clients to develop goals and service plans.
• Provide referrals and direct assistance to support clients applying/attending appointments for mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing.
• Document all interactions and monitor client progress toward service plan goals.
• Coordinate client care with other service providers; attend case conferences as required.
• Attend regular supervision sessions with direct supervisor.
• Drive agency vehicle to client locations and appointments.
• Perform additional duties as assigned.

Skills

Case management

Communication skills

Time management

Microsoft Office proficiency

Bilingual/multilingual

Education

Bachelor's degree in social work or related field

Tools

Microsoft Office

Job description

BronxWorks seeks a SOS Full Time Clerical worker in Bronx, NY, to manage an individual caseload and conduct regular field visits with chronically homeless individuals. You will work toward service-plan goals, provide referrals for mental health, medical care, benefits, and housing, and document progress in our system.

You will collaborate with other providers, attend supervision, and may drive the agency vehicle to client locations.