Case Manager - Housing & Wraparound Support

BronxWorks; New York (NY); On-site; USD 55,000 - 78,000; Full time

Job summary

BronxWorks is seeking a Case Manager to join our Brook Supportive Housing Program. The role focuses on intensive case management to help chronically homeless residents transition to permanent housing with wraparound services, including medical, psychiatric care, and life skills support.

Ideal candidates demonstrate strengths-based approaches, adaptability, and strong writing and communication skills. Spanish bilingual preferred but not required; evenings and weekend work may be necessary.

Qualifications

• Proficiency in modern business communications including personal computers, email, voicemail, fax and copier equipment.
• Bachelors degree in social work or related field.
• One year of case management or relevant work experience preferred.
• Strong writing and communication skills, time management, and organization.

Responsibilities

• Maintain a caseload of 14-18 individuals with chronic homelessness history.
• Monitor and document client progress toward treatment plan goals.
• Conduct regular case conferences with clients and service providers.
• Conduct monthly home visits for caseload and field work as needed.
• Assist with managing and directing all walk-in clients.
• Maintain familiarity with agency and city resources available to clients.
• Document progress notes for all encounters and services provided to clients.
• Participate in regular meetings, trainings, and weekly supervision.

Skills

Communication skills

Microsoft Office

Time management

Organizational skills

Written communication

Teamwork

Education

Bachelors degree in social work or related field

Tools

Microsoft Office suite

Email systems

Job description

BronxWorks is seeking a Case Manager to join our Brook Supportive Housing Program. The role focuses on intensive case management to help chronically homeless residents transition to permanent housing with wraparound services, including medical, psychiatric care, and life skills support.

Ideal candidates demonstrate strengths-based approaches, adaptability, and strong writing and communication skills. Spanish bilingual preferred but not required; evenings and weekend work may be necessary.