Mobile Health Crisis Responder

Town of Chapel Hill; Chapel Hill (NC); Hybrid; USD 42,000 - 68,000; Full time

Job summary

Town of Chapel Hill is seeking a Health Assessment Specialist for the Crisis Assistance, Response, and Engagement (CARE) Team. This role provides non-clinical medical assessments, stabilization support, and care coordination during mobile crisis responses in varying environments, partnering with a Crisis Counselor and a Peer Support Specialist.

The position emphasizes evidence-based, trauma-informed care, harm reduction, and strong community engagement.

Qualifications

• High school diploma or GED required; associate or bachelor’s preferred.

Responsibilities

• Respond with a team to behavioral health calls that do not require a law enforcement response.
• Provide follow-up contact with appropriate parties after stabilization.
• Perform non-invasive observational assessments of physical condition and wellness.
• Identify red-flag symptoms requiring escalation to EMS or clinical providers.
• Offer basic first aid within non-licensed scope.
• Assist in environmental and safety assessments.

Skills

Crisis intervention

Non-clinical assessment

Communication skills

Harm reduction

Trauma-informed care

Multicultural competence

Teamwork

Documentation

Decision making

Education

High school diploma or GED

Associate degree in human services

Bachelor’s degree in public health

Tools

Word processing

Database software

Job description

Town of Chapel Hill is seeking a Health Assessment Specialist for the Crisis Assistance, Response, and Engagement (CARE) Team. This role provides non-clinical medical assessments, stabilization support, and care coordination during mobile crisis responses in varying environments, partnering with a Crisis Counselor and a Peer Support Specialist.

The position emphasizes evidence-based, trauma-informed care, harm reduction, and strong community engagement.