Mobile Generator Service Technician | Company Vehicle

Generator Supercenter of Waco; Waco (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K matching

Company vehicle

Job summary

The Generator Small Engine Mechanic/AC Service Technician will consult with the Service Manager to plan their work and travel schedule in the surrounding area. Using our company-supplied vehicle, you will travel to the customer’s residence to perform repair work and preventative maintenance on the customer’s whole home standby generator.

You will regularly use verbal communication and customer service skills to communicate directly with our customers.

Qualifications

• Strong customer service and communication skills.
• Problem-solving, organization, and decision-making skills.
• Ability to work independently demonstrating initiative.
• Reading and comprehension skills to understand technical manuals, diagrams, and blueprints.
• Ability to drive company vehicles safely to each customer’s residence within and surrounding area.
• High school diploma or equivalent
• Experience with mechanical small engine repair.
• Experience with electrical wiring.
• Valid driver's license and satisfactory driving record.
• Be physically able to perform the job duties include bending, stooping, climbing ladders, pulling, grasping, and walking on uneven surfaces
• The ability to work primarily outdoors in varying weather conditions and temperatures.
• Proper eyesight/vision to be able to perform mechanical repairs safely.
• Must be able to interpret technical manuals, blueprints, and schematics.
• Must be able to drive company vehicles to each job site.

Responsibilities

• Using company vehicle – travel to customer’s residence
• Communicate directly with customers regarding arrival, work being performed, issues resolved, etc.
• Inspect, troubleshoot, repair, and perform maintenance on the customer’s home generator.
• Follow technical instruction manuals, diagrams, blueprints, and procedures.
• Test, troubleshoot, and operate automatic transfer switches.
• Document services are performed using an electronic software system
• Adhere to all safety practices and requirements.
• Along with the duties above, other duties may be assigned.

Job description

The Generator Small Engine Mechanic/AC Service Technician will consult with the Service Manager to plan their work and travel schedule in the surrounding area. Using our company-supplied vehicle, you will travel to the customer’s residence to perform repair work and preventative maintenance on the customer’s whole home standby generator.

You will regularly use verbal communication and customer service skills to communicate directly with our customers.