Mobile Field Diagnostic & Calibration Technician

Automotive Technology Experts; Tucker (GA); On-site; USD 71,635,000 - 114,616,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Automotive Technology Experts, or ATE, is seeking a Field Technician to deliver fast, accurate diagnostic, programming, and calibration services at Crash Champions locations. You will travel daily in a company vehicle to client sites, ensuring OEM standards are met and documentation is complete.

You will perform calibrations (ADAS), diagnostics, scanning, and programming while maintaining strong customer service and safety practices.

Qualifications

• 2–5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
• Strong working knowledge of ADAS and electrical services, including calibrations (levels 1-3), programming, diagnostics, and wire/connector repair.
• Proficient with electrical diagnostic equipment such as multimeters, power probes, and resistors.
• Ability to perform and interpret vehicle health scans using both factory and non-factory tools.
• Reading and interpreting OEM and aftermarket service information and wiring schematics.
• Ability to program vehicle modules using factory or approved non-factory software.
• Clear and professional communication skills, both verbal and written, to explain technical findings.
• Technologically savvy, with proficiency in platforms such as Outlook, Teams, and Word.
• Strong work ethic with urgency, self-motivation, and a positive representation of the ATE brand.
• Willingness to travel daily to service locations using a company-provided vehicle.
• Saturday availability on a rotating basis to support market coverage.

Responsibilities

• Deliver fast and accurate ATE service support to internal and external customers.
• Travel daily to assigned service locations in a company-provided vehicle.
• Perform a range of vehicle services including diagnostics, calibrations, programming, scanning, and wire/connector repair.
• Ensure all services are clearly documented, required per OEM guidelines, and approved prior to execution.
• Conduct test drives to verify system functionality and confirm successful repair outcomes.
• Provide excellent customer service by managing situations with transparency and urgency, communicating with shops and internal stakeholders, and escalating concerns when needed.
• Participate in team meetings and training sessions as assigned.
• Care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
• Stay current on ATE and OEM protocols through required training and Champions Connect updates.
• Meet productivity and quality goals; complete final billing per MCP guidelines.

Skills

ADAS & electrical diagnostics

Vehicle programming

Diagnostic equipment

Customer communication

Independent work

Tools

OBD diagnostic tools

Non-factory software

Outlook/Teams/Word

Job description

Automotive Technology Experts, or ATE, is seeking a Field Technician to deliver fast, accurate diagnostic, programming, and calibration services at Crash Champions locations. You will travel daily in a company vehicle to client sites, ensuring OEM standards are met and documentation is complete.

You will perform calibrations (ADAS), diagnostics, scanning, and programming while maintaining strong customer service and safety practices.