Mobile Automotive Diagnostics & Calibration Technician

ATE - Automotive Technology Experts; Santa Clara (CA); On-site; USD 3,444,000 - 5,510,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Automotive Technology Experts (ATE) seeks a Field Technician to perform diagnostics, programming, and calibration services at Crash Champions locations. This mobile role requires daily travel in a company vehicle and strict adherence to OEM standards.

The candidate will document all work, drive to test systems, and deliver exceptional customer service while expanding skills in ADAS and calibration technologies. Strong autonomy and reliability are essential.

Qualifications

• 2-5+ years of automotive experience servicing and diagnosing a wide range of vehicle systems.
• Strong working knowledge of ADAS and electrical services, including calibrations (levels 1-3), programming, diagnostics, and wire/connector repair.
• Proficient with electrical diagnostic equipment such as multimeters, power probes, and resistors.
• Ability to perform and interpret vehicle health scans using both factory and non-factory tools.
• Skilled in reading and interpreting OEM and aftermarket service information and wiring schematics.
• Ability to program vehicle modules using factory or approved non-factory software.

Responsibilities

• Deliver fast and accurate ATE service support to internal and external customers.
• Travel daily to assigned service locations in a company-provided vehicle.
• Perform a range of vehicle services including diagnostics, calibrations, programming, scanning, and wire/connector repair.
• Ensure all services—particularly calibrations—are clearly documented, required per OEM guidelines, and approved prior to execution, in alignment with company policies.
• Conduct test drives to verify system functionality and confirm successful repair outcomes.
• Provide excellent customer service by: Managing difficult situations with transparency and urgency., Communicating promptly and professionally with shops and internal stakeholders., Escalating concerns when needed.
• Participate in team meetings and training sessions as assigned.
• Properly care for, maintain, and secure ATE-issued tools, equipment, and vehicles.
• Stay current on ATE and OEM protocols through required training and Champions Connect updates.
• Travel daily to service locations and meet productivity and quality goals.
• Accurately manage documentation and complete final billing before leaving the site, per MCP guidelines.
• Work assigned schedule including Saturday coverage as required by market needs.
• Maintain flexible availability to meet customer service commitments across all assigned business days.
• Perform additional duties as assigned.

Skills

ADAS knowledge

Electrical diagnostics

Programming vehicles

Vehicle health scans

Communication skills

Outlook/Teams/Word

Tools

Multimeters

Power probes

Resistors

Job description

Automotive Technology Experts (ATE) seeks a Field Technician to perform diagnostics, programming, and calibration services at Crash Champions locations. This mobile role requires daily travel in a company vehicle and strict adherence to OEM standards.

The candidate will document all work, drive to test systems, and deliver exceptional customer service while expanding skills in ADAS and calibration technologies. Strong autonomy and reliability are essential.