Mobile Expert, Store‑in‑Store — Stock Grants & Benefits

T-Mobile; Des Plaines (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

Employee stock grants

Paid time off

Health insurance

Annual stock grant (eligible)

Job summary

Mobile Associates, Store-in-Store at T-Mobile are part of the Retail Team, delivering the T-Mobile brand in National Sales partner locations with high customer interaction. They excel in building relationships and identifying customer needs.

They educate, demonstrate, and recommend solutions, aiming to meet sales targets and quality-of-sale metrics while providing exceptional service in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience, retail environment preferred.

Responsibilities

• Proactively engage with customers in a high-traffic retail environment using digital tools.
• Educate customers and demonstrate value of T-Mobile products and services.
• Build rapport, identify customer needs, and apply solution-based selling to drive sales.
• Coordinate with nearby store leadership to onboard customers and maintain store operations.

Skills

Customer Engagement

Sales

Communication

Relationship Building

Product Knowledge

Leadership

Education

High School Diploma/GED

Tools

CRM software

POS systems

Job description

Mobile Associates, Store-in-Store at T-Mobile are part of the Retail Team, delivering the T-Mobile brand in National Sales partner locations with high customer interaction. They excel in building relationships and identifying customer needs.

They educate, demonstrate, and recommend solutions, aiming to meet sales targets and quality-of-sale metrics while providing exceptional service in a fast-paced environment.