Mobile Expert: Deliver Tech Solutions & Stellar Service

T-Mobile; Yuba City (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental and family leave

Discounts on mobile service and home\n

Job summary

At T-Mobile, we offer a comprehensive Total Rewards package that includes a competitive base salary and benefits, plus stock grants and employee stock purchase plans. This role supports retail operations by engaging customers and guiding their technology and service choices in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey, with training and ongoing development to boost customer satisfaction and

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

At T-Mobile, we offer a comprehensive Total Rewards package that includes a competitive base salary and benefits, plus stock grants and employee stock purchase plans. This role supports retail operations by engaging customers and guiding their technology and service choices in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey, with training and ongoing development to boost customer satisfaction and