Mobile Experience Specialist

T-Mobile; Raymore (MO); On-site; USD 16,200 - 19,800; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee stock grants

Paid time off and holidays

Job summary

T-Mobile in Raymore, Missouri is seeking a dedicated customer service representative. This role involves engaging customers to facilitate their technology needs and enhance their shopping experience while ensuring satisfaction through personalized service.

The ideal applicant should possess strong communication skills, be change agile, and have a passion for sales. Comprehensive training is provided, and employees benefit from competitive pay, including an hourly base of $20 with additional incentives.

Qualifications

• Minimum of 6 months of customer service and/or sales experience in a retail environment is preferred.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and technology innovations.
• Collaborate with colleagues to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in Raymore, Missouri is seeking a dedicated customer service representative. This role involves engaging customers to facilitate their technology needs and enhance their shopping experience while ensuring satisfaction through personalized service.

The ideal applicant should possess strong communication skills, be change agile, and have a passion for sales. Comprehensive training is provided, and employees benefit from competitive pay, including an hourly base of $20 with additional incentives.