Mobile Driver Patient Service Rep

Hmixray; Phoenix (AZ); On-site; USD 34,000 - 39,000; Part time

Benefits offered by this job

Per-diem/PRN schedule

Job summary

Hmixray in Phoenix, AZ is seeking a Mobile Driver Patient Service Representative for a per-diem/PRN role. You will transport the Mobile Mammography Coach to assigned locations in Arizona and assist with greeting and registering patients.

You will perform vehicle maintenance, escort patients, handle administrative tasks, and ensure high-quality patient care, safety, and confidentiality throughout the process.

Qualifications

• Valid Class B or Class A driver’s license.
• High School Diploma or GED or equivalent experience.
• Excellent customer service, written and verbal communication.
• Detail-oriented and organized; able to interact with doctors, staff and patients.

Responsibilities

• Transports Mobile Mammography Coach to locations within established timeframes to ensure excellent customer service.
• Performs general vehicle maintenance checks and reports issues to supervisor for safe operation.
• Maintains interior of the Mobile Mammography vehicle.
• Escort patients from facility to mobile unit, ensuring care, comfort and safety.
• Handle administrative tasks such as time/activity reports, billing and logs.

Skills

Customer service

Communication

Interpersonal skills

Professionalism

Education

High School Diploma or GED

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we areLeading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as aMobile Driver Patient Service Representative<,

you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21stcentury and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

We invite you to join our Arizona Diagnostic Radiology team as a Mobile Driver Patient Service Representative. This Per-diem/PRN career opportunity has an as needed schedule and will transport the mobile mammography coach to assigned locations in Arizona, in addition to greeting and registering patients.

You will:

• Transports Mobile Mammography Coach to assigned locations within established timeframes to ensure excellent customer service is provided
• Performs general maintenance checks on the vehicle including filling with gas, checking fluid levels, checking tire pressure and cleaning windows; promptly reporting any vehicle problems or maintenance issues to supervisor to ensure a safe vehicle
• Maintains the interior of the Mobile Mammography vehicle on an ongoing basis.
• Assist in the patient-care capacity by escorting patients from the facility to the mobile unit, while ensuring excellent patient care, comfort, safety, and confidentiality (we will train you!)
• Some administrative tasks required, including time/activity reports, billing, drivers’ logs, and any applicable maintenance, mileage, or inspection forms
• Greets and registers patients in a friendly and service oriented manner.
• Answers/ transfers incoming phone calls.
• Enters accurate information in the system.
• Pre-registers, submits reports and documents, inputs clinical data as needed for appointment, and requests films as needed.
• Gives patients appropriate orientation for preparatory and safety protocols, and provides directions to facilities if needed.

You Are:

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

To Ensure Success In This Role, You Must Have:

• Experienced Driver, Valid Class B or Class A Drivers License.
• Must have one of the following: a High School Diploma or General Education Degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communications skills.
• Must be detail-oriented and organized, possess clerical skills, and have the ability to interact effectively with doctors, referring doctors and staff, patients, vendors, peers, and management.

Pay Range: $25.00-$28.00 per hour