Mobile Donor Care Specialist I Flexible Blood Drive Support

South Bend Medical Foundation; South Bend (IN); On-site; USD 33,000 - 45,000; Full time

Job summary

South Bend Medical Foundation is seeking a dependable Mobile Donor Care Specialist I to support blood collection at mobile drives across the communities we serve. You will register and screen donors, collect blood, document vital signs, and help prepare supplies and transport equipment.

Flexibility to change start times and locations is essential. Strong interpersonal skills, data-entry accuracy, and a commitment to donor confidentiality are required.

Qualifications

• High school diploma or GED required.
• Phlebotomy training/education preferred.
• Strong typing and data-entry skills.
• Excellent interpersonal and donor-service skills.
• Ability to communicate professionally and maintain donor confidentiality.
• Valid driver's license required.
• Ability to lift up to 50 pounds.

Responsibilities

• Register, screen, and collect blood from donors following FDA and AABB guidelines.
• Enter donor information into the computer system and document vital signs.
• Complete required screening and collection documentation and obtain required signatures.
• Maintain complete, accurate donor records.
• Recognize and document adverse donor reactions and provide appropriate donor care and follow-up.
• Perform required quality-control procedures and document corrective actions when applicable.
• Prepare supplies and assist with the transportation, setup, and teardown of equipment for mobile blood drives.
• Serve as a transport driver when assigned.
• Maintain department supplies, equipment, instruments, and a clean work environment.
• Document mobile blood drive statistics and complete related clerical responsibilities.
• Establish and maintain competency in all assigned duties.
• Maintain a professional appearance and provide courteous, respectful service to donors and team members.

Skills

Interpersonal skills

Donor service

Professional communication

Data entry / Typing

CPR certification

Valid driver's license

Ability to lift 50 pounds

Education

High school diploma or GED

Phlebotomy training/education

Job description

South Bend Medical Foundation is seeking a dependable Mobile Donor Care Specialist I to support blood collection at mobile drives across the communities we serve. You will register and screen donors, collect blood, document vital signs, and help prepare supplies and transport equipment.

Flexibility to change start times and locations is essential. Strong interpersonal skills, data-entry accuracy, and a commitment to donor confidentiality are required.