Mobile Donation Shift Lead - Donor Service & Operations

KARM Stores; Knoxville (TN); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

KARM Stores is seeking a Mobile Donation Shift Lead to coordinate daily workflow, support the Mobile Donation Manager, and provide outstanding donor service at mobile locations. You will help unload donations, manage receipts, ensure safety, and maintain a welcoming environment while leading teammates through shifts with a servant-hearted approach.

The role emphasizes training peers, following donation procedures, and upholding safety standards in dynamic, outdoor settings.

Formación

• High school diploma or GED preferred.
• Valid Driver's License with acceptable driving record.
• Experience in donation operations, retail, warehouse operations, or customer service.
• Experience training or mentoring team members preferred.

Responsabilidades

• Assist with daily donation workflow and intake at mobile locations.
• Welcome donors, provide receipts, answer questions, and ensure excellent service.
• Maintain clean, safe, organized mobile locations reflecting KARM Stores' mission.
• Support leadership with shift planning, documentation, and tool operation.
• Train new team members on procedures, safety, and customer service.
• Model Christ-centered values and positive teamwork during shifts.

Conocimientos

Interpersonal skills

Communication

Customer service

Donor engagement

Operational awareness

Team training

Educación

High school diploma or GED

Descripción del empleo

KARM Stores is seeking a Mobile Donation Shift Lead to coordinate daily workflow, support the Mobile Donation Manager, and provide outstanding donor service at mobile locations. You will help unload donations, manage receipts, ensure safety, and maintain a welcoming environment while leading teammates through shifts with a servant-hearted approach.

The role emphasizes training peers, following donation procedures, and upholding safety standards in dynamic, outdoor settings.